Information for Patients

Welcome to MetroWest Free Medical Program.  We are a free clinic located in Marlborough and Sudbury, MA.  Our providers are volunteers in the community, as well as a small team of clinical and administrative staff.  We look forward to welcoming you as a patient to our program.  Interpreters are available for your care.   

Please note that our Adult Medicine and Women's Health clinics have moved from our temporary location at EMK Community Health Center in Framingham to our new location in Marlborough.

We are now offering services at the following locations by appointment as of October 2022.

Adult Medicine & Women's Health: MetroWest Free Medical Program

246 Maple Street Suite 1, Marlborough, MA 01752 

Vision: Lexington Eye Associates

534 Boston Post Road, Sudbury, MA 01776 

Please contact MetroWest Free Medical Program directly to schedule your appointment. 

Our goal is to connect you to the best care possible.

If you are a patient at MetroWest Free Medical Program, or waiting for an appointment with us, please sign up to become a patient at a Community Health Center.

You can continue to receive care at MetroWest Free Medical Program while you are waiting for an appointment with your primary care provider at the Community Health Center.

•  Edward M Kennedy Community Health Center. They have locations in Framingham, Milford and Worcester. 
• There is a wait time at the Community Health Center of over a year for adults and 6 months for children. The sooner you sign up, the sooner you will be able to become their patient and have all services you need for your health  - medical and dental and lab - in one location.
• Call 800-853-2288 for appointments in all locations (Framingham, Worcester, Milford) of Edward M Kennedy Community Health Center.
• Wait for the recorded line  - then press 1 for English, 2 for Spanish, 3 for Portuguese

If you live north of Marlborough, you could instead sign up to be a patient at Community Health Connections with clinics in Fitchburg, Gardner and Leominster Massachusetts. 

• The wait time is less than 6 months to become a new patient. They offer urgent care, medical, dential, vision, mental health, nutrition, lab.
• Call 978-878-8100, press 3 and then 1 for English or 2 for Spanish/Portuguese OR fill out a “new patient” form online https://chcfhc.org/Become-A-Patient

MetroWest Free Medical Program does not provide urgent or emergency care.

We encourage you to explore other options for care if your condition does not improve in the next 24 hours or worsens at any time, such as Worcester Free Care for nonemergencies:  https://www.worcesterfreecare.org/

For any life threatening condition, or need for urgent care, call 911, or go to your nearest hospital Emergency Department, such as MetroWest Medical Center in Framingham, UMass Memorial Hospital in Marlboro or Worcester, or Boston Medical Center in Boston. 

Statement of No Fees

Beginning January 1, 2022, new federal laws, called the No Surprises Act, ban surprise billing in private insurance for most emergency care and many instances of non-emergency care. They also require that uninsured and self-pay patients receive key information, including overviews of anticipated costs and details about your rights.    

Free For All Services

At MetroWest Free Medical Program, there is no fee ($0) for any services you receive.  

Referrals and fees 

MetroWest Free Medical Program may make a referral and help make an appointment for you for a referred service.  You may be billed for services outside of MetroWest Free Medical Program.  The referral provider is required to provide you a “good faith estimate” of all costs of the treatment. Information is here. https://www.cms.gov/nosurprises  

Health Insurance

We will see you regardless of whether you have insurance.  If you have health insurance, we encourage you to bring this information as it helps if you may need a referral.  We also encourage you to apply for insurance.   

Health Care for All at 800-272-4232

Latino Health Insurance Program at 508-875-1237 or help@lhiprogram.org 

COVID-19 Vaccine

All of our staff and volunteers on-site are required to be fully vaccinated.  We encourage patients to be fully vaccinated.  There are many options for the vaccine locally, and no documentation is required.   If you have questions about the vaccine, please contact us. 

Locations:  

Public Health Nursing Walk -in clinic  113 Concord St. Framingham  COVID-19 Vaccines - no Appointment needed.  Monday-Thursday, 4-7 p.m.  If you have health insurance, please bring your health insurance card with you.  

Framingham: MetroWest Pharmacy LLC  214 Union Avenue Framingham MA 01702 

Framingham: CVS (Concord St)  492 Concord St. Framingham MA 01702  

Framingham: Walgreens (Waverly St) 624 Waverly St Framingham MA 01702